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Return policy: Metro by T‑Mobile stores will gladly assist with your return. Return a device or accessory within 14 days of the purchase date of the original device. via
What is the return policy on metro phones?
Easy returns with Metro® by T‑Mobile.
Return a device or accessory within 14 days of the purchase date of the original device. Return the device with your receipt, in its package, with all contents undamaged and in good working condition, with no material alterations to the device's hardware or software. via
How much does it cost to switch your phone at Metro?
A $15 plus tax fee to change your device isn't cheap, especially if you're the type of person who likes to regularly switch to different phones. Now you can call Metro's support and switch phones without having to pay a fee. via
Does Metro let you upgrade your phone?
Metro PCS offers a swap option for upgrading (BYOD - bring your own device). This means that you can change your phone for a new one at a lesser fee. However, for your phone to be eligible, it must be compatible with Metro PCS. via
How do I change phones on MetroPCS?
With them, if you want to move your phone number and service over to a new device, you must first put a MetroPCS SIM card in the new phone. Next, you'll need to go through their activation process. You can either do this through a MetroPCS store, or you can do it online, whichever is more convenient for you. via
How can I pay my Metro PCS bill for free?
Can you activate an old Metro PCS phone?
If you have a used Metro PCS phone that has been disconnected from its network, you can reactivate it with a new service plan. via
What carrier is offering free phones?
Free cell phones are readily available through leading mobile carriers like Verizon Wireless, Sprint, and AT&T when consumers choose one of their select wireless phone plans. via
How can I activate a Metro PCS phone without paying?
If you've recently purchased a SIM and do not currently have a Metro by T‑Mobile account, the fastest way to activate your new account is through our online activation tool. If you already have an account with us, you can activate a new phone by dialing 1-888-8-Metro8 (1-888-863-8768) or by visiting the nearest store. via
What is a phone upgrade?
What is an Upgrade? Basically, what phone companies like Verizon and AT&T mean when they say “you are eligible for an upgrade” is that you have been a loyal customer for long enough that they're going to give you a new phone for almost nothing, which is, of course, a great reason to stick around until that time comes. via
What phones are compatible with Metro PCS?
AT&T phones have GSM bands so any android, iPhone or Windows phone that has been network unlocked from AT&T should work on Metro PCS. via
How does a phone upgrade work?
Most carriers don't require you to pay an upfront down payment before receiving your phone and beginning the repayments. Once you reach the minimum number of months in your upgrade plan, and provided you've made all your repayments, you will be invited to swap your phone for a new one. via
Can I put my MetroPCS SIM card in another phone?
If you have a phone that's compatible with MetroPCS, you can put a MetroPCS SIM card into it and activate it online. You can use a phone you previously used with another carrier if it's compatible with MetroPCS and not locked to your previous carrier. via
How do you swap phones?
Can I just switch SIM cards between phones?
With unlocked phones, you can always switch your phone service between different phones as easily as popping out the SIM card and moving it. In contrast, only SIM cards from a specific cell phone company will work in its locked phones. via